3PL Sydney

At SKUTOPIA, we believe in flexibility for businesses of all sizes. We have no minimum order requirements - our platform is designed to support businesses of all sizes. Whether you're processing 20 orders or 20,000, our scalable solutions adapt to your needs.

Our efficient onboarding process includes:

• 3-minute Shopify integration – Instantly sync orders & inventory
• 48-hour stock quality check & putaway – Ensuring accurate & damage-free fulfilment
• 99% same-day dispatch – Orders picked, packed, and dispatched the same day
• Multiple daily pickups – Optimised courier selection for the fastest possible delivery
• <2-day average delivery time – Rapid order fulfilment

We maintain complete transparency in our pricing structure. Your bill is calculated daily, updated every second, and accessible at the push of a button. Our pricing includes:

• Inventory Receipt: Full unloading and putaway process with quality checks
• Storage: Daily prorated usage basis
• Pick & Pack: Order receiving, picking, packing, and dispatch
• Shipping: Competitive rates (save approximately $2.50 per order)
• Integration & Platform Fees: Full visibility into orders and inventory with merchant support.

Absolutely! Our state-of-the-art facility features specialised climate-controlled storage zones designed to protect sensitive inventory. Whether you're storing perishable goods, cosmetics, pharmaceuticals, or temperature-sensitive electronics, our advanced environmental control systems maintain optimal conditions, ensuring your products remain in perfect condition throughout storage and distribution.

While our robotics-powered fulfilment system continuously optimises inventory and processes orders in real-time, our physical warehouse operations run during standard business hours. However, orders received by 12 PM are dispatched the same day, and our automated system ensures seamless processing outside of working hours - allowing for rapid fulfilment once operations resume. This combination of on-demand automation and real-time optimisation keeps your fulfilment running efficiently, even when the warehouse is closed.

Our same-day delivery service is simple and efficient. Place your order before 12 pm, and our robotic fulfilment system guarantees dispatch on the same day. This service covers the entire Sydney metro area, providing unprecedented speed and reliability for businesses looking to exceed customer delivery expectations.

Our Alexandria facility serves as Australia's first Urban Robotic Micro Fulfilment Centre (MFC). We offer:

• Standard shipping: 2-5 business days
• Express shipping: 1-2 business days
• Same-Day Delivery: Available in select metro areas
• 4-hour Delivery: Available in select metro areas

Note: Orders placed on weekends or public holidays typically ship thev next business day.

At SKUTOPIA, our returns process is driven by state-of-the-art returns software that seamlessly integrates with Loop Returns, PostCo and many compatible returns platforms. When a return is initiated, each item is directed into a rigorous quality control inspection that determines its optimal route - whether for reprocessing or responsible disposal. Simultaneously, our advanced warehouse management system updates inventory in real time, ensuring precise tracking and swift reintegration into your supply chain. This streamlined approach minimises disruption, maintains accurate stock levels, and ultimately enhances customer satisfaction.

We offer seamless integration with all major eCommerce platforms. Shopify, WooCommerce, Amazon, eBay, Magento, and BigCommerce are just a few of the systems we support. Our proprietary technology platform enables instant synchronisation, real-time inventory tracking, and automated order processing across multiple sales channels.